Payment Methods

At PhinakiStore, we are committed to making your shopping experience as seamless, secure, and convenient as possible. We provide a range of secure payment methods to ensure that your transactions are processed safely and efficiently. Here, you’ll find all the information you need regarding payment methods, security, and order confirmation.

Accepted Payment Methods

We accept the following payment options to provide you with flexibility and convenience:

  • PayPal: Pay securely using your PayPal account. This trusted method allows you to pay without sharing your payment details with us.

  • Stripe: Pay with your credit or debit card securely via Stripe, one of the most reliable payment processors globally. Stripe supports various card types, including Visa, MasterCard, American Express, and more.

These payment options ensure that your checkout process is quick, easy, and safe, with a variety of methods to suit your preferences.

Payment Security

At PhinakiStore, we take your security seriously. We use PayPal and Stripe for all transactions, both of which implement the highest levels of encryption and security measures to protect your personal and payment information.

  • SSL Encryption: All payment data is processed over a Secure Sockets Layer (SSL), ensuring that your transaction is encrypted and safe.

  • PCI-DSS Compliance: PayPal and Stripe are both fully PCI-DSS compliant, meaning they follow the strictest guidelines for secure credit card transactions.

Rest assured, your sensitive payment information is always protected by state-of-the-art security protocols when making a purchase at PhinakiStore.

Payment Process and Confirmation

  1. Add to Cart: Start by adding your desired items to your cart. Once you’re ready, proceed to checkout.

  2. Select Payment Method: You will be prompted to choose between PayPal or Stripe for payment. Both options are secure and easy to use.

  3. Complete Payment: If you choose PayPal, you will be directed to log in to your PayPal account to complete the payment. If you select Stripe, simply enter your credit or debit card details, including the card number, expiration date, and CVV code.

  4. Order Confirmation: Once your payment is successfully processed, you will receive an email confirmation. This email will contain the following:

    • Your order number

    • A summary of your purchased items

    • The shipping address you provided

    • Tracking information (once your order ships)

If you encounter any issues during checkout, or if you have any questions, feel free to reach out to our customer support team.

Refund Policy

While we aim to provide an excellent shopping experience, we understand that sometimes you may need to return an item. Should this occur, our refund process is straightforward:

  1. Eligibility for Refund: Items must be returned in new, unused condition, with all original packaging intact.

  2. Timeframe: We will process refunds within 7-10 business days from receiving the returned item.

  3. Full Refund: Refunds are issued to the original payment method used for the purchase. If the original payment method is no longer available, we will offer store credit.

Note: PhinakiStore will cover any additional tax costs for your return if there are discrepancies in local tax rates that exceed the 6.5% tax applied to your original order.

Order Changes

Once your order has been placed, we strive to process and ship it as quickly as possible. If you need to make any changes to your order, please contact us within 24 hours. Once the order is processed or shipped, changes cannot be made.

Future Payment Options

We are constantly working to improve your shopping experience. In the near future, we plan to offer additional payment options such as Apple Pay, Google Pay, and possibly cryptocurrency for even more convenience.

Customer Satisfaction Guarantee

Your satisfaction is our priority at PhinakiStore. If you have any concerns or questions about the payment process or your order, please don’t hesitate to contact us:

Company Name: Parklawn LLC

Company Number: 202130010006

Address: 429 Kearney St, El Cerrito, CA 94530, United States

Email: contact@phinakistore.com

Phone: +1 (510) 435-6197

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

We are here to assist you and ensure you have the best experience while shopping with us.