My Dad My Hero T-shirts

Eligibility for Returns

Items may be returned within 30 days from the delivery date. All returned products must be unused, unworn, unwashed, and in their original condition, with all original tags and packaging intact.

Non-Returnable Items

Due to the customized nature of Print-On-Demand (POD) products, certain items cannot be returned, including:

• Personalized or customized items

• Clearance items

• Items marked as final sale

Reasons for Return

We accept returns for the following reasons:

• Incorrect item received

• Damaged or defective product

• Unsatisfactory print quality

Return Shipping Costs

• Damaged or Defective Items: Return shipping costs will be covered by Phinakistore.

• Change of Mind/Other Reasons: The customer will be responsible for return shipping fees.

Return Process

To initiate a return:

1. Contact our support team via email at contact@phinakistore.com.

2. Provide your order number, reason for return, and supporting images if applicable.

3. Wait for our confirmation and return shipping instructions (typically within 2 business days).

Packaging Instructions

Please package returned items securely in their original packaging or an equivalent protective packaging to avoid damage during transit.

Return Address

All returns should be sent to:

Mywhy LLC (Phinakistore Returns): 2695 Sugarplum Dr, San Jose, CA 95148, United States

Please use reliable shipping services such as USPS, UPS, or FedEx to ensure safe and trackable delivery.

Refund Process

Refunds will be processed within 5 business days after receiving and inspecting the returned item. Refunds are issued through the original payment method (Stripe or PayPal). Funds typically appear in your account within 5 business days after the refund is processed.

Cancellation Policy

Orders can be canceled within 24 hours of placing your order. After this period, cancellations cannot be guaranteed due to the nature of custom orders.